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  1. jsculptfitness
  2. Frequently Asked Questions
  3. Order Questions

Order Questions

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Answers to questions asked after purchasing a JSCULPT™ Fitness belt.

  • I need to change my address before my belt ships.
  • I need to change my belt size before my belt ships.
  • I want to cancel my order.
  • When will I receive my tracking info?
  • I want a refund!
  • How do I exchange my belt?
  • My belt is damaged, what can I do?
  • I didn't receive my nutrition guide with my order.
  • My friend ordered after me and has already received her belt. Is there something wrong with my order?
  • My package was returned, can you resend it?
  • I received the wrong size belt, how can I get a replacement?
  • I received an email saying I needed to send a picture of my ID. Why?
  • Why was I charged for county taxes when I live in a different county?
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